Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment details when you create an account or contact support. We also collect usage data automatically, including API request metadata, sending domain configurations, and delivery event metrics.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

2. How We Use Your Information

We use collected information to provide and improve our email infrastructure services, process transactions, send service-related communications, and maintain platform security. Usage data helps us optimize deliverability, detect abuse, and provide analytics.

3. Data Storage

Your data is stored on encrypted servers in the European Union and the United States. We retain account information for the duration of your subscription and for a reasonable period thereafter to comply with legal obligations. Delivery event data is retained for 30 days by default, with extended retention available on paid plans.

4. Cookies

We use essential cookies to maintain session state and authentication. Analytics cookies help us understand how the dashboard is used. You may disable non-essential cookies through your browser settings at any time.

5. Third-Party Services

We use third-party services for payment processing, infrastructure hosting, and error monitoring. Each provider is contractually obligated to handle your data in accordance with applicable privacy laws. We do not grant third parties access to your email content.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also object to certain processing activities or withdraw consent where applicable. To exercise these rights, contact us at the address below.

7. Contact Us

For questions about this policy, contact our Data Protection Officer at privacy@flashpost.io.